Social Value UK Launch ‘ValueGame: A method for involving customers in valuing outcomes’ Document
Social Value UK is proud to have published ‘ValueGame: A method for involving customers in valuing outcomes’ by Peter Scholten, with the support of Social Value UK.
This document contains an introduction to the
How can you measure the value of an experience that a person has, or of a change that they go through? Many social enterprises and commercial organisations want to know the value of their activities; what they are worth to the people who use them. For
The ValueGame is a simple, flexible method for valuation. It is a way of working with service users to find a (financial) proxy for the value of the outcomes they experience from activities or even the value of the whole service to them. It is a mixture of techniques like participatory
impact assessment, choice modelling (or discrete choice experiments) and
contingent valuation. There are many alternative valuation techniques (see Section 3), though these may require resources and expertise beyond the reach of many social enterprises